Job Title: Medical Receptionist

Location: Rochester Hills, MI

Type: Full-Time

About Us:

Arcturus Healthcare is a patient-centered healthcare provider committed to offering high-quality medical services with a compassionate touch. We are looking for a detail-oriented, personable, and organized Medical Receptionist to be the welcoming face of our office. If you thrive in a dynamic healthcare environment and have a passion for helping people, we’d love to hear from you!

Responsibilities:

• Greet and assist patients in a friendly, professional manner.
• Manage patient check-in and check-out procedures.
• Schedule patient appointments and coordinate follow-ups.
• Answer and route incoming calls; respond to patient inquiries and provide general information.
• Collect and verify patient insurance information.
• Process payments and co-pays.
• Maintain accurate and up-to-date patient records in electronic health systems (EHR).
• Liaise with medical staff to ensure a smooth workflow and positive patient experience.
• Assist with general administrative tasks such as filing, faxing, and copying as needed.
• Ensure the waiting area is clean, welcoming, and properly stocked with materials.

Qualifications:

• Previous experience as a receptionist or administrative assistant in a medical office setting is highly desirable.
• Proficient in using electronic health records (EHR).
• Strong organizational and multitasking abilities.
• Excellent communication and interpersonal skills.
• Knowledge of medical terminology is a plus.
• Ability to maintain patient confidentiality and follow HIPAA regulations.
• Compassionate, empathetic, and dedicated to providing top-tier patient service.

Benefits:

• Competitive salary
• Health, dental, and vision insurance
• Paid time off (PTO)
• Retirement savings plan

• How to Apply:
• Interested candidates should submit their resume through this site or directly at astepaniak@arcturushealthcare.com